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The future isn't fully AI. It's intentionally human.

Jeni Bukolt
Keynote Speaker · CX Strategist · GSD Leader

Jeni Bukolt helps industrial manufacturers stop losing sales by aligning brand, sales, service, and the human moments that earn customer trust.

Founder & CEO of HAVEN Creative. 20+ years across automotive, manufacturing, and communications. Real-world examples, zero fluff, and frameworks your team will actually use.

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Available for conferences, corporate meetings, sales events, leadership retreats, dealer gatherings, and industry programs.

Credibility That Connects

Built for industry. Made to move people.

20+ years in automotive, manufacturing, media, and communications
Founder and CEO of HAVEN Creative
Named to the 2026 Inc. 5000
Host of the GSD with Jeni podcast
WARN brand logo.
SERVPRO company name inside a stylized house-shaped outline.
SUR-SEAL logo with the tagline Advanced Material Solutions in white on a black background.
Renewal by Andersen logo featuring a worker holding a window frame and the text 'Full-Service Window & Door Replacement'.
MERLO America logo with stylized 'M' and 'MERLO' text above smaller 'AMERICA' text.
Fab Fours logo with the tagline 'Made in the USA' in bold white letters.
WARN brand logo.
SERVPRO company name inside a stylized house-shaped outline.
SUR-SEAL logo with the tagline Advanced Material Solutions in white on a black background.
Renewal by Andersen logo featuring a worker holding a window frame and the text 'Full-Service Window & Door Replacement'.
MERLO America logo with stylized 'M' and 'MERLO' text above smaller 'AMERICA' text.
Fab Fours logo with the tagline 'Made in the USA' in bold white letters.
Featured Keynote

Stop Losing Sales: Customer Experience in the age of AI.

AI can make a customer experience faster — or make a bad experience fail at scale.

Your customers do not experience marketing, sales, service, operations, and technology as separate departments. They experience one company.

In this practical keynote, Jeni reveals where disconnected promises, handoffs, systems, and expectations quietly erode trust and cost organizations sales. She shows leaders how to use AI to remove friction without removing the human judgment, connection, and accountability customers still need.

Identify the friction quietly costing the organization trust and revenue
Understand the three customer experience gates: Understand, Trust, and Consistency
Recognize where AI improves the experience — and where it damages connection
Align marketing, sales, service, operations, and leadership around one customer promise
Turn customer experience into a practical growth strategy

"Jeni's presentation wasn't just about losing sales — it challenged me to think differently about leadership, accountability, and communication. It's one of those messages that keeps coming back long after the presentation is over."

Tara DeMuth

Co-Owner & General Manager, R&S Truck Caps

AI should remove friction — not remove the human relationship.

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Speaking Topics

Four topics. One goal: turn insight into action.

1

Stop Losing Sales: Customer Experience in the Age of AI

How manufacturers can use AI to remove friction, protect human connection, align teams, and create a more consistent customer experience.

2

Make It Like a Maven: Stop Losing Momentum

A practical, energizing keynote about creating the clarity, communication, confidence, and commitment required to turn big ideas into focused action.

3

How High-Performing Teams Stay Aligned

Why many execution problems are actually communication and alignment problems — and how leaders can create greater clarity, accountability, and momentum.

4

Make Every Touchpoint Earn Trust

How brand, sales, service, operations, and technology shape one connected customer experience — and how inconsistency erodes confidence.

Audience Impact

Energy in the room. Action after the event.

"Jeni's energy and authenticity kept attendees fully engaged. Her Maven Mindset provided a clear, practical path from feeling stuck to taking meaningful action."

Nicole Bradle

Council Director, SEMA

No buzzwords. / No BS. / Just momentum.

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Why Jeni

A speaker who understands the room - and the business behind it.

Jeni is not a career speaker sharing theories from the sidelines. She is the Founder and CEO of HAVEN Creative, a growing brand and customer experience consultancy serving manufacturers and automotive organizations.

She brings real leadership experience, deep industry relevance, candid storytelling, and practical frameworks audiences can use when they return to work.

CEO Perspective

Lessons from actively leading and growing a multi-million-dollar company.

Industry Relevance

Experience across automotive, industrial manufacturing, heavy equipment, media, brand, sales, and customer experience.

Candid Storytelling

Personal stories, real examples, and humor that make complex ideas easier to remember.

Practical Tools

Clear language, memorable frameworks, and useful next steps.

Keynote + Workshop

Need more than a keynote? Put the conversation to work.

Work

Jeni also facilitates executive retreats, board sessions, strategic alignment meetings, and workshops that help teams move from circular conversation to clear decisions.

Each engagement can include leadership interviews, structured facilitation, priority setting, accountable owners, and a documented action plan.

Clarity

Define what matters most.

Alignment

Create shared direction and ownership.

Momentuma

Turn decisions into accountable next steps.

Free Assessment

You can't fix what you can't see

Small breakdowns across marketing, sales, service, operations, and technology can quietly cost your organization trust, momentum, and revenue.

Take the free Find the Friction Assessment to identify where misalignment may be making the experience harder for customers and employees.

Take the Free Assessment
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Watch · Listen · Get the point of view

Experience Jeni before she takes your stage.

Hear how Jeni translates complex ideas, leads candid conversations, and connects strategy to real business challenges.

Podcast
The GSD with Jeni Podcast

Candid conversations with founders, leaders, and innovators about communication, trust, leadership, and creating meaningful momentum.

Frequently asked questions.

We’re not just marketers; we are industrial marketing experts

faq

What types of events does Jeni speak at?

What industries do you specialize in?

Can Jeni customize a keynote?

Does Jeni offer workshops in addition to keynotes?

Is Stop Losing Sales only for sales teams?

Does Jeni speak to manufacturing and automotive audiences?

How do we check Jeni's availability?

Learn more